Customer Service

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Please take all precautions when purchasing your product or supplies. We offer advice to you based on your representation. We do not guarantee sizing or application. We recommend that you get local advice and be sure prior to your purchase. If you order the wrong product and your order has shipped and you have not unpacked or opened your order, we will refund 90% less shipping costs. (Shipping cost will be double because of return shipping.) If you do not agree to these terms and conditions, please do not use this site.

ORDERING
Please take all precautions when purchasing your products. We offer advice to you based on your representation. We do not guarantee sizing or application. We recommend that you get local advice and be sure prior to your purchase. You will receive an email confirmation and a copy of your order. It is your responsibility to be sure your order is placed properly and you or a representative of our company ordered the correct equipment and supplies. If something is incorrect you must notify us within 24 hours. If your order has shipped you will be responsible for all costs associated with correcting your order.
PAYMENT
We accept Master Card, VISA, Discover, and American Express, PayPal, Cod
CANCELLATIONS
If your order has not shipped, we will refund 100% of your payment if paid by cash, money order, or cashiers check. If your order has not shipped, we will refund 98% of your payment if paid by credit card, PayPal, or wire transfer Hurricane Shooters, LLC is not reimbursed the credit card processing fees of APPROX 2%. If your order has been shipped and you have not unpacked or opened your order, we will refund 90% less shipping costs. (Shipping cost will be double because of return shipping.) If you have received your order and opened it and it can not be returned in original condition as shipped, we will refund upon receipt and inspection an amount that is fair and equitable to both parties. We cannot accept the return of used product.
Shipping Policy
Hurricane Shooters, LLC strives for prompt shipping! All prepaid (non-check) orders, unless otherwise noted, ship within 48 hours and usually next day. Orders paid for by check will take longer to ship, as we will have to wait for the check to clear prior to shipping. We utilize both the U.S. Postal Service and UPS. Most orders arrive after within two to seven business days. If you do not receive your order within ten business days, please email us at hurricaneshooters@gmail.com and list “DELAYED SHIPMENT” in the subject and we will research it and get back to you within 24 hours.
International Orders: Shipping charges for orders outside of North America estimated charges. We offer a 10% grace on shipping, and may request additional funds before release of goods.
Due to a rise in international credit card fraud, we reserve the right to withhold international orders where the billing information does not match the ship to information until the purchase has been confirmed by the buyer.
Backorders: while no one likes backorders, occasionally we will run out of stock on an item before taking down from the store. In these cases, we will e-mail you within 48 hours that your item is out of stock. If this is a multiple item order, we hold the complete order until we get instruction from the customer to split the order upon our managers discretion, or wait until the backordered item is back in stock.
It is important that you open or remove the box and inspect all products you purchased from us Hurricane Shooters, LLC takes every precaution to package your items properly for shipment. It is possible that small dents or dings to the boxes could be found. In this situation you should note the damage and accept the shipment.
RETURNS & WARRANTY
At Hurricane Shooters, LLC, our first priority is a satisfied customer. We believe that the way to ensure customer satisfaction is to offer top quality new bar supply product(s) along with an uncommon level of customer service. If you are for any reason dissatisfied with our bartending supplies, you may return them within 30 days of purchase in their original packaging for a refund of the full purchase price of the products excluding a 20% restocking fee (sorry, shipping is non-refundable). Please notify us prior to returning your order at hurricaneshooters@gmail.com and we will issue a return authorization number. All returns should be shipped with original forms and return authorization number. If we shipped you the wrong product, or it arrived defective or damaged, please email us at hurricaneshooters@gmail.com or call us at 1-888-474-6831 within 14 days of receipt to receive your RMA #. We will refund you for your purchase or ship out the correct product, provided the returned item(s) are received back in their original packaging. Returns may be sent to the following address:

Hurricane Shooters, LLC
RMA: [include your RMA# here]
1617 Barber Road
Sarasota, FL 34240
COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property Hurricane Shooters, LLC. The collective work includes works that are licensed to Hurricane Shooters LLC, Copyright 2012, Hurricane Shooters, LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Hurricane Shooters, LLC. or purchasing Hurricane Shooters, LLC. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Hurricane Shooters, LLC. or to purchase Hurricane Shooters, LLC. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Hurricane Shooters, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
TRADEMARKS
All trademarks, service marks and trade names of Hurricane Shooters, LLC. used in the site are trademarks or registered trademarks of Hurricane Shooters, LLC.
The Hurricane Shooters bomber cup is the exclusive intellectual property of Hurricane Shooters LLC including the copyright thereto and the trade dress thereof.
Hurricane Shooters LLC has U.S. Patent 7,243,812 for its Hurricane Shooters bomber cups.
HURRICANESHOOTERS is a trademark of Hurricane Shooters LLC.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hurricane Shooters, LLC. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hurricane Shooters, LLC. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hurricane Shooters, LLC. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Hurricane Shooters, LLC. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hurricane Shooters, LLC. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Hurricane Shooters, LLC. product is mistakenly listed at an incorrect price, Hurricane Shooters, LLC. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hurricane Shooters, LLC. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled Hurricane Shooters, LLC. shall issue a credit to your credit card account in the amount of the incorrect price.
Term Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hurricane Shooters, LLC. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Hurricane Shooters, LLC. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hurricane Shooters, LLC.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Hurricane Shooters, LLC products) shall be in the state or federal courts located in Sarasota County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Hurricane Shooters, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Hurricane Shooters, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hurricane Shooters, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hurricane Shooters, LLC. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Hurricane Shooters, LLC. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site Hurricane Shooters, LLC. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However Hurricane Shooters, LLC. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hurricane Shooters, LLC. in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Hurricane Shooters, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Hurricane Shooters, LLC. may link to sites operated by third parties. However, even if the third party is affiliated with Hurricane Shooters, LLC, Cheap AC Sales, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Hurricane Shooters, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Hurricane Shooters, LLC. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).